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Frequently asked questions

What do I get?

A flight reservation in your name with a booking reference (PNR). You can download it as a PDF right after booking, and we also send it by email. It is a reservation, not a paid ticket.

Can I verify my reservation?

Yes. Go to the airline website, choose "Manage booking" and enter your booking reference and last name.

How long does it take?

Usually about 2 minutes after payment. If it takes longer, our team will complete it and email you.

Can I use it to fly?

No. It is a reservation, not a paid ticket. To fly, you need to buy a ticket.

Can I use it for a visa application?

Yes. Many embassies ask for a flight reservation and recommend not buying a ticket before the visa is approved. Please check your embassy's requirements.

Can I use it as proof of onward travel?

Yes. It shows a confirmed flight out of the country. The final decision is always made by the airline and immigration.

How long is the reservation valid?

48 hours by default. You can choose 7 or 14 days instead. After that, it is canceled automatically and you do not need to do anything.

What does "Activate later" mean?

You pay now and activate your reservation when you need it, up to a few days before the flight date. The validity starts when you activate it.

I made a mistake in a name. What should I do?

Contact us as soon as possible. With the Flexible option, one change to the name, date or route is free. Without it, we will tell you the price before making any change.

Can I choose the airline?

We book an available flight on your route and date. If you need a specific airline, please contact us before booking.

How can I pay?

By credit or debit card, Apple Pay or Google Pay. Payments are processed securely and we never see your card details.

Can I get a refund?

Yes, if we can't issue your reservation or it can't be verified while it is valid. Because the reservation is made right after payment, other refunds are at our discretion.

Is this legal?

Yes. Flight reservations are a normal part of airline booking. We make the reservation with the airline and never edit documents. Please present it as a reservation, not a paid ticket.

Are you affiliated with an embassy or airline?

No. GetOnwardNow is an independent company. We are not affiliated with any government, embassy or airline.

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